Sign-in & learning help

I cannot find the confirmation email

1. Check the email address you entered. Test aliases are separate DATALingo accounts.
2. Check Spam or Junk for the newest DATALingo email from accounts@datalingo.dev. Delivery to the inbox is not guaranteed.
3. Use Resend confirmation once and wait. Repeated requests may be limited or replace an older link.
4. Open the newest email and finish confirmation. If the address is already confirmed, return and sign in.

The reset link returns to sign-in

1. Request a new link using Forgot password for the exact account email.
2. Open the newest reset email. Choose Continue password reset on the DATALingo page.
3. Choose a new password, repeat it and select Save password. Then sign in with the new password.

A link can be unavailable because it was already used or a newer link replaced it. Never send your password or the private email link in a problem report.

My work is missing on another device

Use the same DATALingo account. Open More → DATALingo account and check sync on both devices. A previous OFF choice stays off. Wait for the latest work to sync before switching devices.

Notes sync separately in My notes. Offline changes wait on the original device. Keep both versions if a conflict needs review. Do not clear device storage to fix a sync issue: it can remove unsynced work.

I found a problem

Open More → Report a problem, or use the report action in a lesson's Guide. Write what happened and what you expected. Include the task or project name if it is not already shown.

Save keeps the report on this device. Copy, download or share it when you are ready to send it. Saving does not notify DATALingo automatically.